FAQs
IS YOUR THINNER RANGE OF CONDOMS MORE LIKELY TO BREAK?
Not at all. The thickness of the condom does not reflect the safety of the product. The ranges of thinness and thickness in our condom range are purely for comfort and pleasure without compromising safety.
ARE YOUR CONDOMS
Our condoms are different sizes to suit our growing customer base and their specific needs. You can view our size guide for more information.
WHERE CAN I FIND YOUR CONDOMS?
Other than the EXS website and in the UK, you can find our condoms in several countries including Germany, France, Spain, Portugal, Italy, Norway, Sweden, Finland, Denmark, Belgium, Estonia, Poland, Czechia, Slovakia, Slovenia, Greece, Latvia, Iceland, Ireland and now South Africa.
Lubes
WHAT IS IN YOUR LUBES?All our lubes are purely water-based which makes them both clear and non-sticky.
General
PRICE CHANGES
Prices are based on current costs and therefore subject to change without notice.
HOW DO I CANCEL MY ORDER?
You can cancel your order anytime before it ships our warehouse by submitting a Support Request via our Contact Us Page.
WHAT IF I'VE RECEIVED A DAMAGED SET?
All our products undergo quality assurance testing before they are sent out. But sometimes mistakes do happen. If you receive a damaged or defective set, please check our Refund Policy.